Help define the future of liquid biopsy and extraction of rare analytes at nRichDX!
nRichDX welcomes an application, resume, or CV received directly from qualified individuals interested in working for nRichDX. See listings under Career Opportunities below.
Unsolicited resumes and CVs from recruiters and uncontracted third parties
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Career Opportunities
Job Description: Field Application Scientist (FAS) - WEST
Location: U.S. (Remote - preferably Western U.S.)
nRichDX, based in Irvine, CA is an emerging biotechnology leader in the liquid biopsy sample prep market, delivering a novel and proprietary extraction solution for one of precision medicine’s greatest problems – limited starting material for downstream testing (performed by NGS, dPCR, qPCR and other technologies) that contributes to lower assay sensitivity, which is particularly problematic in disease areas like cancer. The current patented, IVD labeled liquid biopsy sample prep platform from nRichDX delivers more target material (cfDNA, ctDNA, cfTNA, cfRNA, CTCs) on a per mL basis, across a broader sample volume range (and at all points within that range), than any liquid biopsy sample prep platform on the market. In concert with the pending introduction of its automated system, nRichDX will expand upon its current market leading input volume range of 1 – 40mL, taking it up to 100mL, thereby uniquely enabling the extraction of key liquid biopsy analytes from biofluids like urine, plural fluid and lymphatic fluid, where large sample volumes are essential to achieve the necessary assay sensitivity for earlier cancer and MRD detection. Engineered exclusively with liquid biopsy in mind, the nRichDX platform improves workflow, greatly enhances test sensitivity, and produces consistently reliable test results while increasing revenue, and reducing operational costs and complexity.
For this incredible growth opportunity, nRichDX is hiring for (2) Field Application Scientist (FAS) positions, (1) for the Eastern US and (1) for the Western US, as key members of the Sales Team, to support the organization’s growth. The FAS will be expected to support customers and Sales in a wide range of tasks as part of an integrated sales team. These activities include providing expert advice and application support to Customers, responding to Customers technical/process questions, presenting technical material, planning, and executing Sales demonstrations, and establishing collaborative relationships with internal and external customers.
Responsibilities:
- Provide pre- and post-sales technical support to customers and sales teams on liquid biopsy testing applications
- Provide customer training on the use of the company’s instruments and reagent kits.
- Organize and deliver scientific/technical presentations, site visits, and follow-up
- Troubleshoot customer technical issues and add value to customers by identifying continuous improvement opportunities
- Complete and regularly update CRM with all customer and field activities
- Develop and maintain relationships with the Sales team, as well as marketing and scientific colleagues (technical support and R&D)
- Collect customer and market feedback from the field and channel it to the internal team and relevant departments
- Other responsibilities as opportunities and needs may require
Experience:
- Master’s Degree or above in life science or biology, with hands on laboratory experience preferred
- At least 2 years of Technical Support or FAS experience. Strong commitment to customer service and satisfaction.
- Experience working with liquid handling equipment from major vendors.
- Working knowledge of the consultative sales process.
- Experience or deep understanding of genomics, NGS, dPCR and qPCR related to liquid biopsy and oncology related testing applications.
- Proven ability to troubleshoot and resolve technical issues.
- Proficiency with general lab best practices and common Molecular Biology techniques.
- Excellent communication skills including verbal, written and presentation skills to a diverse audience
- Maintain timely communication with different lab personnel, projects and teams concurrently while advancing the goals of nRichDX
- Ability to communicate technical subject matter to colleagues and customers of different technical proficiencies
- Ability to work in a fast-paced environment with excellent customer service, communication, and interpersonal skills.
- Ability to operate effectively and succeed in a startup environment.
- Ability to travel up to 50% nationwide for customer training and support.
- Ability to lift up to 40 lbs.
- Proficiency in MS Office, HubSpot and other related software.
We are proud to be an equal opportunity employer. We select and employ candidates only in accordance with their merits, qualifications, and abilities to perform the duties of the job regardless of gender, marital status, race, religion, color, age, disability, sexual orientation, military, or veteran status
If you’re qualified and excited about helping to define the future of liquid biopsy and the extraction of rare analytes at nRichDX, we’d like to talk with you! See the job listing on Indeed. Please send your resume and related correspondence to ksyed@nrichdx.com